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Report Card

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Tigard's Report Card brings a data-informed perspective to our city's strategic plan vision to be, "an equitable community that is walkable, healthy, and accessible for everyone". Building upon the Report Card, this page provides an in-depth look at the meaning behind our measures and benchmarks.

View our 2025 Report Card .
Vea nuestra boleta del 2005 en español.

Report Card Metrics - A Closer Look

Data below represents July 1, 2024 - June 30, 2025 (where possible).

greenCircle Meeting or Exceeding Benchmark

yellowCircle

Working Toward Benchmark

Healthy
Equitable
Accessible
Walkable

healthy

Measure Status	Measure & Description	Benchmark	Actual
	Percentage of Recreation Programs Filled to Capacity The percent of recreation programs hosted by the city that are fully subscribed upon registration. Strategic Plan Objective 1.3: "Offer exemplary customer experience"	85%	85% Source: City of Tigard ActiveNet
	Percentage of Recreation Participants Who Had a 'Good' or 'Very Good' Experience The percent of recreation participants who completed a post activity experience survey rating their experience as "good" or better. Strategic Plan Objective 1.4 Action D: "Consistently collect customer feedback in a way that is inclusive to all"	75%	97% Source: City of Tigard post-activity experience survey
	City Bond Rating Tigard is financially stable with clean financial audits, and string credit ratings from Standard & Poor's (S&P) and Moody's. Strategic Plan Objective 1.1: "Be a high performing workplace with seamless service delivery"	Aa2/AA	Aa2/AAA Source: S&P and Moody's
	Local Unemployment Rate The number of people unemployed as a percentage of the labor force. The goal is to be at or under the Washington County unemployment rate. Strategic Plan Objective 3.2: "Focus on development-associated resources in parts of the city that have capacity to serve, house, employ, and attract the most people with the least impact..."	3.7%	5%
	Drinking Water Standards The percent of compliance the City is in with drinking water standards. The goal is to be at 100%. Strategic Plan Objective 1.3 Action A: "Expand and integrate organizational knowledge about equity and inclusion into customer service"	100%	100%

Measure Status	Measure & Description	Benchmark	Actual
	Percentage of BIPOC (Black, Indigenous, and People of Color) City of Tigard Employees) The percent of City of Tigard employees who are Black, Indigenous, or People of Color (includes part-time, on-call, and seasonal employees. City of Tigard Community Promise: EQUITY: We will ensure just and fair inclusion where all can participate, prosper, and reach their full potential.	27%	24.35% Source: City of Tigard Human Resources Data
	Number of Households Served by Safe Parking City Hall Location The number of households served by the Safe Parking Program, with the goal to have all spots in the program full and to increase the number of people served by the program with successful transitions to housing. Council Goal 1, Strategy 1.2: Support housing in the entire Tigard community while addressing the regional crisis of homelessness	All Spots Filled	12 Households 16 Individuals Between September 2024 and June 2025 Source: Tigard Safe Parking Program Reports
	Percentage of Community That Has Access to Technology and Internet Services The percent of the Tigard community that has technology (phone or laptop) available to them and has internet access. Council Goal 3, Strategy 3.4: Provide meaningful community connection through programs, events, and other opportunities	90%	94% Source: 2023 US Census
	Recreation Scholarships Awarded The number of monetary scholarships provided to recipients. The goal is to increase the number of scholarships awarded annually by 10%. Strategic Plan Objective 1.3 Action A: "Expand and integrate organizational knowledge about equity and inclusion into customer service."	10% Increase per Year	59 Source: City of Tigard ActiveNet

Measure Status	Measure & Description	Benchmark	Actual
	Number of Affordable Housing Units in the Pipeline The number of affordable housing units that are planned to be available in the Tigard community. The goal is to increase units over time to reach an ultimate goal of 2,500 units. Strategic Plan Objective 3.4. Action A: “Prioritize funds to support the creation and retention of affordable housing..."	2,500	225
	Number of Existing Units of Regulated Affordable Housing to Date The number of affordable housing units that currently exist with Tigard. The goal is to increase the number of existing units annually until a minimum of 2,500 by 2030. Strategic Plan Objective 3.4. Action A: “Prioritize funds to support the creation and retention of affordable housing..."	2,500	1,238
	Library Programs and Attendees The number of programs the library has provided. The number of people who have attended those programs. Strategic Plan Objective 1.4. Action A: “Intentionally create an environment that fosters participation from all members of our community" Library Strategic Plan Priority Three: Enrichment "The Library enriches the lives of community members."	700 Programs 20,000 Attendees	895 Programs 29,497 Attendees Source: Hand Counts by Library employees
	Number of Library Visitors The number of people who visit the Tigard Public Library. Strategic Plan Objective 1.4. Action A: “Intentionally create an environment that fosters participation from all members of our community" Library Strategic Plan Priority One: Community "The Library is an inclusive and welcoming place for everyone."	260,000 annually	248,582 Source: Bibliotheca
	Number of Library Items Checked Out The amount of individual items (online, physical) that are checked out by a patron. Strategic Plan Objective 1.2. Action B: “Implement innovate data collection and tracking strategies" Library Strategic Plan Priority Two: Knowledge "The Library is a trusted source for accurate, vital materials and resources."	1 Million/Year	1,279,304 Source: Polaris
	Dollar value of the library card Illustrates saving to community. Value of circulated physical and electronic items and reference transactions to library users. The average taxpayer cost for library services is $140 a year.	$280	$544
	Number of Social Media Followers and Percentage of Change The number of social media followers on each platform as of December 31, 2024 and the amount it has increased since the last report card. Strategic Plan Objective 1.4. Action D: “Provide news and information that is accurate, timely, authentic and professionally presented"	X 7,503 Instagram 3,079 Facebook 7,532 LinkedIn 659	X 7,608 -2.4% Instagram 6,534 +10.9% Facebook 10,407 +4% Linked In: 3,962 +8.7% Source: Hootsuite

Measure Status	Measure & Description	Benchmark	Actual
	Park Quality Assessment Score Parks scores represent the quality on a scale from A to C, A being highest rating. This is the average score of all developed Tigard parks. Additional information can be found in the Parks System Plan Appendix B.	B or Better	B+ Source: City of Tigard annual park assessment
	Percentage of Community within Walking Distance of Essential Services* The percent of the Tigard community that is within walking distance of businesses that meet the needs of residents including retail, restaurant, personal, and professional services. Our goal is to increase this percentage annually. Strategic Plan Objective 3.1: “Pursue land development that maximizes public health benefits while increasing connection between people and community destinations"	Increase Each Year	58% Source: City of Tigard GIS database & annual assessment
	Pavement Condition Index* Pavement Condition Index, also referred to as PCI, provides a snapshot of the pavement health of our roads. It is measured on a scale from 0-100, where 100 means a newly paved road.	80 or greater	80 Source: City of Tigard StreetSaver database
	Percentage of Streets that Lack Sidewalks on Both Sides of the Street* The % of streets that lack sidewalks on both sides of the street. The goal is to annually decrease the percentage.	32.4 or lower	10% 33.5 Source: City of Tigard GIS database
	Percentage of Community that Can Walk to a Developed Park within 10 Minutes* Percent of Tigard community members living within a 10-minute walk (1/2 mile) of a high quality park. A detailed analysis can be found in our Parks System Plan Appendix C. Strategic Plan Objective 2.1 Action D: “Brings parks and trailheads within a 10-minute walk of every Tigard resident"	100% by 2032	60% Source: City of Tigard GIS database

Previous Report Cards

Supporting Documents

Contact

Report Card Metrics - A Closer Look

Measure Status

Measure & Description

Benchmark

Actual

Percentage of Recreation Programs Filled to Capacity

Percentage of Recreation Participants Who Had a 'Good' or 'Very Good' Experience

City Bond Rating

Local Unemployment Rate

Drinking Water Standards

Measure Status

Measure & Description

Benchmark

Actual

Percentage of BIPOC (Black, Indigenous, and People of Color) City of Tigard Employees)

Number of Households Served by Safe Parking City Hall Location

Percentage of Community That Has Access to Technology and Internet Services

Recreation Scholarships Awarded

Measure Status

Measure & Description

Benchmark

Actual

Number of Affordable Housing Units in the Pipeline

Number of Existing Units of Regulated Affordable Housing to Date

Library Programs and Attendees

Number of Library Visitors

Number of Library Items Checked Out

Dollar value of the library card

Number of Social Media Followers and Percentage of Change

Measure Status

Measure & Description

Benchmark

Actual

Park Quality Assessment Score

Percentage of Community within Walking Distance of Essential Services*

Pavement Condition Index*

Percentage of Streets that Lack Sidewalks on Both Sides of the Street*

Percentage of Community that Can Walk to a Developed Park within 10 Minutes*