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Coronavirus Updates Provided by the City of Tigard

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Virtually Speaking

City Council MeetingCouncil Meeting
Next Event: Tuesday, June 2 at 6:30 p.m.

Join us live for the weekly city council meeting. View the agenda

Fireside Chat with Mayor Snider
Date: Thursday, June 4, 2020 at 6:30 p.m.
Meeting Location: Facebook Live

Join Mayor Jason Snider for his Fireside Chat Listening Session. Bring your questions, concerns and/or ideas regarding our city or simply dial in and say hello.

Listen Up Tigard!
Talking Tigard Podcast

It's the Talking Tigard podcast! Hear from community leaders, elected officials, and city staff about how we're responding to support the community during COVID-19. Send your interview suggestions to Kent Wyatt.


In Case You Missed It


Business Owners, We Are with You!

As you might know that there are lots of small businesses like us are suffering from this pandemic. I am reaching out to you to see if how Tigard might be helping businesses? We have developed a list of resources for businesses on our website at and will be adding to this as more resources become available. 

For business advising, I would suggest contacting the Portland Small Business Development Center (; they are doing virtual advising sessions and should be able to further assist.

For the Business Community: For small businesses and non-profits, the U.S. Small Business Administration (SBA) declared all of Oregon as eligible for small business economic injury disaster loans. These loans are intended to relieve economic injury created by the COVID-19. The money from these loans can be used for a variety of needs including paying fixed debts, payroll payments, and other bills that need to be paid. SBA has set an interest rate of 3.75% for small businesses and 2.75% for non-profits for these loans. To apply for a loan, you can visit the SBA’s website.

In addition, the Oregon Employment Department is working to assist businesses trying to remain open and keep employees on payroll. One program, called Oregon Share, can allow employers to create a reduced work schedule for employees, but have the state cover a portion of an employee’s pay check. For more information, visit the Oregon Employment Department’s webpage.

To help employers who remain open for business in addressing their employees’ benefits and leave projects, the Bureau of Labor and Industry has consolidated some information

For employees, the rules and information around unemployment benefits are changing rapidly as both the federal government and the state make adjustment to the system. To find the most up-to-date information, check the Oregon Employment Department’s page.

Greater Portland Inc., the regional private-public economic development entity, is maintaining a page for employers with questions about resources and needs. 

Business License

Tigard will not be accepting Business License applications/renewals and related payments at City Hall.

Telephone and email applications and renewals are encouraged. Tigard will accept mailed renewal payments. 

Information on applications, renewals, and payments can be found here:

City Council

City Council Meetings | City Council webpage

Community Resources

Where can I turn for help if I know someone who is experiencing a mental health crisis? If you or someone you know is experiencing a mental health crisis, please reach out to the Washington County Crisis Line at 503-291-9111 for help.

Where can I report price gouging?  Contact the Oregon Department of Justice’s Consumer Hotline if you see merchants charging exorbitant prices for goods and supplies: 1-877-877-9392 or

Do you know a senior who is housebound and lonely, anxious or depressed due to our current health crisis? Senior Connection Calls by the Oregon Senior Peer Outreach is available now! Free! Call Now: 1-833-736-4676 

Good Neighbor Center in Tigard

Please help with their need for food and supplies such as toilet paper, paper towels, hygiene items and cleaning supplies. If you are able to donate monetarily, they will be able to buy the items they most need. Please help here.

St. Anthony's in Tigard provides a food pantry, hot meals and rent resources.  Check it out here.

Washington County Homeless Support and Outreach: Ten hand wash stations and portable toilets will be available throughout the county - three at Dairy Creek Park in Hillsboro, three at Open Door near Cornelius and one at Comfort Zone in Tigard. Two will be located near the B Street trail in Forest Grove. Honey Bucket will be providing the units with a service timeframe of every three days. 

Northwest Christian Church (NCC) lends a helping hand. NCC is offering free basic household goods and food to the community. Check out the Hub, email or call 503-639-5713.


Is there a way to talk to someone who works at the library even if they are closed? You can reach us online via our Ask a Librarian webform, call us at 503-684-6537 or send us an email:

How do I get started with the Library's Kanopy? 
The first step is to create a Kanopy account. When you are choosing your library, you can search for Washington County Cooperative Library Services, or search for the WCCLS member library you use (e.g. Sherwood Public Library or Cedar Mill Community Library). When you sign up for an account, you'll be asked for your library card number and the PIN or password you use to access your WCCLS online catalog account. Enter your library card number without any spaces. Not sure what your PIN/password is?

If you're looking to up your tech, business, or creative skills for work or for fun, check out

Holds, Fines and Expirations

For all WCCLS libraries, nothing that you have checked out will accrue fines while libraries are closed. Any requested items held at a closed library will remain on hold for you until the library re-opens. Our book drops are closed. Please do not return library materials.

Municipal Court

Municipal Court
(Updated 4/30/20)

The Municipal Court counters are currently closed.

It's possible that Tigard City Hall will remain closed through May. If your court date was scheduled for May, or previously cancelled due to COVID-19, please contact the court as soon as possible to discuss your options.

The court clerks are available by phone at 503-718-2478 or email to discuss your citation Monday through Thursday, 8 a.m. to 6 p.m.

To make an online payment, click here.


Hours of Operation

  • Permit Center Counter: Closed
  • Drop Box for Application Materials: Open
    Mon-Thurs:  8 a.m. - 3 p.m.
You may drop off your application materials in the drop box located in the Permit Center lobby. Permit staff will contact you with payment options. Inspections will continue to be scheduled online.

Planning/Engineering: 503.718.2421 or
Building: 503.718.2439 or

Permit Services webpage


  • FYI:  Until further notice, the police lobby is closed.
Scam Alert

Accessing Police Services

  • If there is an immediate threat to life, property, or a crime in progress, call 9-1-1.
  • If you need to speak to an officer and it is not an immediate threat to life or property, contact the police non-emergency number at 503-629-0111.
  • For deliveries, police records requests, tow releases, liquor licenses, alarm permits, and other general inquiries, call 503-639-6168 and choose option 5. 
Police Services Modifications
We have made the following modifications to our services to balance the importance of staying healthy while keeping our community safe:

  • Focus on our core functions. Officers will primarily respond in person to threats to life and property, crimes in progress.
  • Reinforce patrol unit staffing where necessary. “We will have to be nimble in how resources are deployed,” says Tigard Police Chief Kathy McAlpine. A plan is in place to reassign sworn officers to patrol from other units if staffing levels are impacted by the virus. School Resource and Traffic Safety Officers have already been reassigned to patrol as a proactive measure.
  • Conduct business by phone whenever possible. Many cold crimes and questions can be handled over the phone.
  • Adhere to social distancing practices. Officers will maintain recommended distances of 6 feet and interact outside of a home and business, where possible. Officers and police staff are also maintaining a social distance with each other to be safe, resulting in cancellations of inservice trainings and shift briefings. 
  • Ask about exposure. Before they visit, officers will ask about whether the people they are contacting have been exposed to the virus to determine if additional precautionary measures are needed.
  • Close police lobby. Until further notice, the police lobby is closed due to the COVID-19 outbreak.The prescription drug collection unit is not available at this time. 
  • Cancel community events until further notice.

Community Q & A -
Police Chief Kathy McAlpine Responds

  • With the number of residents working from home in the coming weeks, will 2 hour parking be enforced surrounding Attwell Off Main (Ash Ave)?
    For now, we will only take an enforcement action if a vehicle is blocking a fire hydrant or driveway.
  • Is there any effort by Tigard Police to focus on issuing warnings instead of citations except for the most serious offenders/offenses?
    Right now, Tigard Police are not focused on issuing parking citations, but will timely respond to calls about parked vehicles blocking driveways or causing safety hazards. Regarding traffic infractions, officers will focus on serious violations. For photo traffic enforcement, citations will continue to be issued for those running red lights because these behaviors can cause crashes.

Public Works

Closed: The counter at the Public Works Building is closed until further notice. Customers may contact Public Works by phone at 503-718-2591.

To submit a Public Works Service Request:

Coronavirus and Drinking Water: The COVID-19 virus has not been detected in drinking-water supplies. Lake Oswego and Tigard invested in an advanced state-or-the-art water treatment plant that uses chlorination and ozone as a combined disinfectant. Ozone is a strong oxidizer that is highly effective against bacteria and viruses, especially in combination with chlorine. Learn more about drinking water and COVID-19.

Utility Billing

Will the city pledge to not turn off anyone’s water who can’t pay during this national crisis? Mayor Snider declared a local emergency at 8:17 a.m. on Monday, March 16. The resolution notes "the City of Tigard will temporarily waive all late fees and shutoff actions for utility accounts accruing as of the Mayor’s declaration of emergency and continuing until the expiration of the emergency.

The Utility Billing counter and drop box locations are closed and customers are asked to use the on-line and phone payment options to make utility bill payments. Our free Pay-by-Phone line and online payment options are available 24 hours a day. Please call 1-888-826-7211 or visit to make payment with a Visa, Mastercard, or Discover credit or debit card.

Utility Billing webpage 
Kent Wyatt
Communications Manager

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