Status Update!

Updated 7/1/21
As we continue to provide the services you have come to expect, we have made some changes to the way we operate as we work towards creating a healthier city.

Municipal Court

• STATUS - Court counters are open.  Payments can also be made by mail, online or placed in the locked city hall depository.
• MODIFICATIONS - The judge is hearing cases in-person Tues-Thurs. 
• HOURS - Municipal Court services are available in person Monday-Thursday, 8 a.m. to 6 p.m. and by phone Monday-Thursday, 9 a.m. to 6 p.m.
• FOR MORE INFORMATION - Municipal Court website: Click here  
  Online payments: Click here
• STAFF CONTACT
  Court1@tigard-or.gov | 503-718-2478

Utility Billing

• STATUS -The Utility Billing Counter is now available to assist customers in-person Monday-Thursday, 8:00 a.m. to 6:00 p.m. However, we encourage you to submit your payments online or contact us by phone for your convenience. Payments can be made by mail, phone, online or placed in a City of Tigard drop box.
• MODIFICATIONS - Assistance programs are still available.  
• HOURS - Mon-Thurs, 8 a.m.–6 p.m.; Customer service available by phone 503-718-2460
• FOR MORE INFORMATION - Utility Billing webpage: Click here
  Online Payment site: Click here | AID webpage: Click here
• STAFF CONTACT
  Email: ubonlinepay@tigard-or.gov | Phone: 503-718-2460

• STATUS: Community members can share their input on our digital engagement platforms.
• MODIFICATIONS: We are using ‘Your Tigard’, Facebook Live!, and YouTube to connect with the community. We are not currently doing in-person outreach. 
• STAFF: Kent Wyatt, Communications Manager, kentw@tigard-or.gov

• STATUS: In-person activities available. 
• HOURS: Public Works customer service is available: 
  » During Work Hours (Mon–Thurs: 8 a.m. to 5 p.m.): 503-718-2604
  » After-hours: 503-639-1554

• FOR MORE INFORMATION: Click here

• STATUS - Tigard Public Library is open for in-building service. Visit the library website for hours and more information.
• FOR MORE INFORMATION - Library website: Click here | Library programs: Click here

Police Department 

• STATUS – Effective June 28, 2021, the lobby will be open 8 am - 6 pm, 7 days per week.
• MODIFICATIONS – Police reports can be submitted online. For records requests, tow releases, liquor licenses, alarm permits, general inquiries, and deliveries, staff is available by phone.
• OR MORE INFORMATION – Police website
• CONTACT
  Records at 503-639-6168, option 5
  Property and Evidence at 503-718-2635
  Non-Emergency Dispatch to speak to an officer is 503-629-0111

Parks and Restrooms

• STATUS - All Tigard parks and playgrounds are open. 
• AMENITIES - Handsoap, running water (cold), hand dryers
• HOURS - 6 a.m. to dusk, seven days a week (doors are programmed by timers)
• FOR MORE INFORMATION - Parks & Trails website: Click here
• STAFF CONTACT
  Contact: Martin McKnight at 503-718-2583

Public Works

• STATUS – Public Works counters are closed.
• SERVICE REQUEST - To submit a Public Works Service Request
  Online: www.tigard-or.gov/pw_request 
  By Phone:  
  » During Work Hours (Mon–Thurs: 8 a.m. to 5 p.m.): 503-718-2591
  » After-hours: 503-639-1554
• MODIFICATIONS
   » Most services are open and available online or on the phone.
• FOR  MORE INFORMATION – Public Works website: Click here
  

Permit Center

• STATUS - Drop box in Permit Center Lobby is open; Permit Center counters are closed.
• HOURS - Drop box services available Monday-Thursday, 8 a.m to 5 p.m.
  Inspections will occur Mon-Friday, 8 a.m. to 3:30 p.m.
• MODIFICATIONS 
  » Drop box available for submittals in the Permit Center Lobby
  » Inspections will continue with staff working from their vehicles
  » Fee payments accepted online only. Permit staff will contact you with payment options.
• FOR MORE INFORMATION - Permit Center website: Click here
  

Apply for a Job 

• STATUS - The building is closed to the public. 
• HOURS - Mon-Thurs, 8:30 a.m.–5:30 p.m.
• FOR MORE INFORMATION - Human Resources: Click here | NEOGOV: Click here 
• STAFF CONTACT
  Brandi at 503-718-2407, brandi@tigard-or.gov
  Gina at 503-718-2813, gina@tigard-or.gov
  

City Council Meetings & Public Comment

• STATUS - City Council is meeting remotely. Public comment is welcome and encouraged.
• MODIFICATIONS - Meetings are virtual and public comment can be submitted online until noon on the day of the meeting. 
• HOURS - Council generally meets on Tuesdays. See schedule here.
• FOR MORE INFORMATION - Council Agendas | Council Info | Council Connections | Past Council Meetings 
• HOW TO PROVIDE PUBLIC COMMENT
• Mail: City Council, 13125 SW Hall Blvd., Tigard, OR 97223
• Email:  CouncilMail@tigard-or.gov
• Online Form: Click here
• STAFF CONTACT
  Carol Krager, City Recorder, 503-718-2419, carolk@tigard-or.gov