Status Update!

Face Coverings Required
As of Tuesday, August 3, 2021, face coverings are required while inside all city buildings, regardless of vaccination status.

As we continue to provide the services you have come to expect, we have made some changes to the way we operate as we work towards creating a healthier city.

Municipal Court

• STATUS - Court counters are open.  Payments can also be made by mail, online or placed in the locked city hall depository.
• MODIFICATIONS - Beginning Tuesday, August 3, face coverings are required while inside all city buildings, regardless of vaccination status.
  
  The judge is hearing cases in-person Tues-Thurs. 
• HOURS - Municipal Court services are available in person Monday-Thursday, 8 a.m. to 6 p.m. and by phone Monday-Thursday, 9 a.m. to 6 p.m.
• FOR MORE INFORMATION - Municipal Court website: Click here  
  Online payments: Click here
• STAFF CONTACT
  Court1@tigard-or.gov | 503-718-2478

Utility Billing

• STATUS -The Utility Billing Counter is now available to assist customers in-person Monday-Thursday, 8:00 a.m. to 6:00 p.m. However, we encourage you to submit your payments online or contact us by phone for your convenience. Payments can be made by mail, phone, online or placed in a City of Tigard drop box.
• MODIFICATIONS - Beginning Tuesday, August 3, face coverings are required while inside all city buildings, regardless of vaccination status.
  
  Assistance programs are still available.  
• HOURS - Mon-Thurs, 8 a.m.–6 p.m.; Customer service available by phone 503-718-2460
• FOR MORE INFORMATION - Utility Billing webpage: Click here
  Online Payment site: Click here | AID webpage: Click here
• STAFF CONTACT
  Email: ubonlinepay@tigard-or.gov | Phone: 503-718-2460

• STATUS: Community members can share their input on our digital engagement platforms.
• MODIFICATIONS: We are using ‘Your Tigard’, Facebook Live!, and YouTube to connect with the community. We are not currently doing in-person outreach. 
• STAFF: Kent Wyatt, Communications Manager, kentw@tigard-or.gov

• STATUS: In-person activities available. 
• HOURS: Public Works customer service is available: 
  » During Work Hours (Mon–Thurs: 8 a.m. to 5 p.m.): 503-718-2604
  » After-hours: 503-639-1554

• FOR MORE INFORMATION: Click here

• STATUS - Tigard Public Library is open for in-building service. Visit the library website for hours and more information.
• MODIFICATIONS - Beginning Tuesday, August 3, face coverings are required while inside the city buildings, regardless of vaccination status.
• FOR MORE INFORMATION - Library website: Click here | Library programs: Click here

Police Department 

• STATUS – Effective June 28, 2021, the lobby will be open 8 am - 6 pm, 7 days per week.
• MODIFICATIONS – Police reports can be submitted online. For records requests, tow releases, liquor licenses, alarm permits, general inquiries, and deliveries, staff is available by phone.
• FOR MORE INFORMATION – Police website
• CONTACT
  Records at 503-639-6168, option 5
  Property and Evidence at 503-718-2635
  Non-Emergency Dispatch to speak to an officer is 503-629-0111

Parks and Restrooms

• STATUS - All Tigard parks and playgrounds are open. 
• AMENITIES - Handsoap, running water (cold), hand dryers
• HOURS - 6 a.m. to dusk, seven days a week (doors are programmed by timers)
• FOR MORE INFORMATION - Parks & Trails website: Click here
• STAFF CONTACT
  Contact: Martin McKnight at 503-718-2583

Public Works

• STATUS – Public Works counters are closed.
• SERVICE REQUEST - To submit a Public Works Service Request
  Online: www.tigard-or.gov/pw_request 
  By Phone:  
  » During Work Hours (Mon–Thurs: 8 a.m. to 5 p.m.): 503-718-2591
  » After-hours: 503-639-1554
• MODIFICATIONS
   » Most services are open and available online or on the phone.
• FOR  MORE INFORMATION – Public Works website: Click here
  

Permit Center

• STATUS - Drop box in Permit Center Lobby is open; Permit Center counters are closed.
• HOURS - Drop box services available Monday-Thursday, 8 a.m to 5 p.m.
  Inspections will occur Mon-Friday, 8 a.m. to 3:30 p.m.
• MODIFICATIONS 
  » Drop box available for submittals in the Permit Center Lobby
  » Inspections will continue with staff working from their vehicles
  » Fee payments accepted online only. Permit staff will contact you with payment options.
• FOR MORE INFORMATION - Permit Center website: Click here
  

Apply for a Job 

• STATUS - The building is closed to the public. 
• HOURS - Mon-Thurs, 8:30 a.m.–5:30 p.m.
• FOR MORE INFORMATION - Human Resources: Click here | NEOGOV: Click here 
• STAFF CONTACT
  Brandi at 503-718-2407, brandi@tigard-or.gov
  Gina at 503-718-2813, gina@tigard-or.gov
  

City Council Meetings & Public Comment

• STATUS - City Council is meeting remotely. Public comment is welcome and encouraged.
• MODIFICATIONS - Meetings are virtual and public comment can be submitted online until noon on the day of the meeting. 
• HOURS - Council generally meets on Tuesdays. See schedule here.
• FOR MORE INFORMATION - Council Agendas | Council Info | Council Connections | Past Council Meetings 
• HOW TO PROVIDE PUBLIC COMMENT
• Mail: City Council, 13125 SW Hall Blvd., Tigard, OR 97223
• Email:  CouncilMail@tigard-or.gov
• Online Form: Click here
• STAFF CONTACT
  Carol Krager, City Recorder, 503-718-2419, carolk@tigard-or.gov