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City of Tigard

Status Update!

Updated 7/1/21
As we continue to provide the services you have come to expect, we have made some changes to the way we operate as we work towards creating a healthier city.

Municipal Court

  • STATUS - Court counters are open.  Payments can also be made by mail, online or placed in the locked city hall depository.
  • MODIFICATIONS - The judge is hearing cases in-person Tues-Thurs. 
  • HOURS - Municipal Court services are available in person Monday-Thursday, 8 a.m. to 6 p.m. and by phone Monday-Thursday, 9 a.m. to 6 p.m.
  • FOR MORE INFORMATION - Municipal Court website: Click here  
    Online payments: Click here
  • STAFF CONTACT
    Court1@tigard-or.gov | 503-718-2478

Utility Billing

  • STATUS -The Utility Billing Counter is now available to assist customers in-person Monday-Thursday, 8:00 a.m. to 6:00 p.m. However, we encourage you to submit your payments online or contact us by phone for your convenience. Payments can be made by mail, phone, online or placed in a City of Tigard drop box.
  • MODIFICATIONS - Assistance programs are still available.  
  • HOURS - Mon-Thurs, 8 a.m.–6 p.m.; Customer service available by phone 503-718-2460
  • FOR MORE INFORMATION - Utility Billing webpage: Click here
    Online Payment site: Click here | AID webpage: Click here
  • STAFF CONTACT
    Email: ubonlinepay@tigard-or.gov | Phone: 503-718-2460

Submit Input on City Projects

  • STATUS: Community members can share their input on our digital engagement platforms.
  • MODIFICATIONS: We are using ‘Your Tigard’, Facebook Live!, and YouTube to connect with the community. We are not currently doing in-person outreach. 
  • STAFF: Kent Wyatt, Communications Manager, kentw@tigard-or.gov

Recreation Offerings
  • STATUS: In-person activities available. 
  • HOURS: Public Works customer service is available: 
    » During Work Hours (Mon–Thurs: 8 a.m. to 5 p.m.): 503-718-2604
    » After-hours: 503-639-1554

Library

  • STATUS - Tigard Public Library is open for in-building service. Visit the library website for hours and more information.
  • FOR MORE INFORMATION - Library website: Click here | Library programs: Click here

Police Department 

  • STATUS – Effective June 28, 2021, the lobby will be open 8 am - 6 pm, 7 days per week.
  • MODIFICATIONSPolice reports can be submitted online. For records requests, tow releases, liquor licenses, alarm permits, general inquiries, and deliveries, staff is available by phone.
  • OR MORE INFORMATIONPolice website
  • CONTACT
    Records at 503-639-6168, option 5
    Property and Evidence at 503-718-2635
    Non-Emergency Dispatch to speak to an officer is 503-629-0111

Parks and Restrooms

  • STATUS - All Tigard parks and playgrounds are open. 
  • AMENITIES - Handsoap, running water (cold), hand dryers
  • HOURS - 6 a.m. to dusk, seven days a week (doors are programmed by timers)
  • FOR MORE INFORMATION - Parks & Trails website: Click here
  • STAFF CONTACT
    Contact: Martin McKnight at 503-718-2583

Public Works

  • STATUS – Public Works counters are closed.
  • SERVICE REQUEST - To submit a Public Works Service Request
    Online: www.tigard-or.gov/pw_request 
    By Phone:  
    » During Work Hours (Mon–Thurs: 8 a.m. to 5 p.m.): 503-718-2591
    » After-hours: 503-639-1554
  • MODIFICATIONS
     » Most services are open and available online or on the phone.
  • FOR  MORE INFORMATION – Public Works website: Click here

Permit Center

  • STATUS - Drop box in Permit Center Lobby is open; Permit Center counters are closed.
  • HOURS - Drop box services available Monday-Thursday, 8 a.m to 5 p.m.
    Inspections will occur Mon-Friday, 8 a.m. to 3:30 p.m.
  • MODIFICATIONS 
    » Drop box available for submittals in the Permit Center Lobby
    » Inspections will continue with staff working from their vehicles
    » Fee payments accepted online only. Permit staff will contact you with payment options.
  • FOR MORE INFORMATION - Permit Center website: Click here

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 Contact
Kent Wyatt
Communications Manager

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