Polco brings people and data together to help build stronger, healthier communities. With award-winning community engagement tools and services, Polco allows leaders to engage residents around their most important topics, align goals, and strengthen public trust. Polco is committed to a strict privacy policy, designed to keep participants’ responses confidential and protect personal data.

The National Community Survey (The NCS):

• Is endorsed by the International City/County Management Association (ICMA)
• Is used by more than 500 local government agencies around the country
• Offers benchmark database comparisons to other communities
• Uses a questionnaire developed by survey researchers and local government experts
• Is designed to provide comprehensive feedback about the community’s quality of life and quality of local government services
• Allows Tigard to track historical trends across 10 key facets of livability and hundreds of individual questions

How are communities without internet access that are not randomly selected, and addresses that include more than one family, being represented?

For households where multiple families live, all household members will have the option to take the survey during our open participation portion of the survey from May 27 through June 10, 2025.

For community members without internet access and who aren’t randomly selected, the survey can be taken electronically online at the Tigard Public Library. We will also have electronic access to the survey at community events.

How random is the selection of households going to be?

Random selection was conducted by an independent third party, Polco, and not by the City. This was done to ensure that the survey is conducted in a fair and unbiased manner, and that every household in Tigard has an opportunity of being selected to participate. Additionally, the City will provide paper copies of the survey at various locations for those who don't have internet access and were not randomly selected. We hope that everyone who has the opportunity to participate in the survey will do so, as it will help us to better serve and meet the needs of the Tigard community.

What are you going to do with the results?

The results will be compiled into a report and shared with the public in the summer. City Council and City Management will use the results to help determine priorities for the City's initiatives, programs, and policies.

2023 Community Survey Results

See how our community scored Tigard's livability and core services. View full report here.

Result Highlights

• Residents experience a high quality of life
• Residents feel safe AND safety is their top priority
• The economy is healthy in Tigard and is also an area of opportunity
• Tigard utility infrastructure (such as water) is an asset and priority for Tigard community.