Emergency Management

Be Prepared

Will You Get the Call?Register Today for CodeRED!
Register Today for CodeRED!

CodeRED is an emergency notification service that allows emergency officials to notify residents and businesses by telephone, cell phone, text message, email and social media regarding time-sensitive general and emergency notifications. Messages are shared using the emergency communication network system.

The City of Tigard uses CodeRED for any message concerning the safety, property or welfare of the community. Messages may include AMBER alerts, notifications of hazardous traffic or road conditions, boil water advisories or evacuation notices.

The system relies upon contact information from the Tigard water service records, which may not be complete. All businesses and residents are encouraged to register. Registration is confidential and free.

Businesses should provide their main number and establish a procedure for sharing the CodeRED message to their workforce. If possible, have at least one working land line. Multiple lines can be registered, including cell phone numbers.

As a service of the Emergency Communications Network, CodeRED takes security and privacy concerns very seriously. Personal information will not be shared or sold to third parties.

How will I recognize a CodeRED message?
Once you are registered for the CodeRED system, contact your phone/data service provider to confirm that these CodeRED numbers are not blocked: 855-969-4636 (emergency messages) and 866-415-5000 (general messages). All CodeRED messages can be repeated by pressing any key. Do not call 911 for further information unless directed to do so or if you need immediate aid.

Stay Cool




  • Wear Appropriate Clothing: Choose lightweight, light-colored, loose-fitting clothing.
  • Stay Cool Indoors: Stay in an air-conditioned place as much as possible.
  • Schedule Outdoor Activities Carefully: Try to limit your outdoor activity to when it’s coolest, like morning and evening hours.
  • Pace Yourself: Cut down on exercise during the heat.
  • Wear Sunscreen: Sunburn affects your body’s ability to cool down and can make you dehydrated.
  • Do Not Leave Children or Pet in Cars: Cars can quickly heat up to dangerous temperatures, even with a window cracked open.
  • Avoid Hot and Heavy Meals: They add heat to your body!


  • Drink Plenty of Fluids: Drink more fluids, regardless of how active you are. Don’t wait until you’re thirsty to drink.
  • Replace Salt and Minerals: Heavy sweating removes salt and minerals from the body that need to be replaced. A sports drink can replace the salt and minerals you lose in sweat.
  • Keep Your Pets Hydrated: Provide plenty of fresh water for your pets, and leave the water in a shady area.


  • Check for Updates: Check your local news for extreme heat alerts and safety tips and to learn about any cooling shelters in your area.
  • Know the Signs: Learn the signs and symptoms of heat-related illnesses and how to treat them.
  • Monitor Those at High Risk: Although anyone at any time can suffer from heat-related illness, some people are at greater risk than others:
    • Infants and young children
    • People 65 years of age or older
    • People who are overweight
    • People who overexert during work or exercise
    • People who are physically ill, especially with heart disease or high blood pressure, or who take certain medications, such as for depression, insomnia, or poor circulation


  • Beaverton City Library will be open from 10 a.m. – 9 p.m. Monday through Thursday, 10 a.m. – 6 p.m. on Friday, 10 a.m. – 5 p.m. on Saturday, and 1 p.m. – 5 p.m. on Sunday. The library is located at 12375 SW 5th Street.
  • Beaverton City Library at Murray Scholls will be open from 10 a.m. – 8 p.m. Monday through Wednesday and 12 p.m. – 6 p.m. Thursday through Sunday. The library is located at 11200 SW Murray Scholls Place, Suite 102.
  • Cornelius Public Library will be open from 10 a.m. – 7 p.m. Monday through Friday, 10 a.m. – 5 p.m. on Saturday, and 12 p.m. – 5 p.m. on Sunday. The library is located at 1355 N Barlow Street. TriMet route numbers: 57
  • Hillsboro Brookwood Library will be open from 10 a.m. – 8 p.m. Monday through Thursday and 10 a.m. – 6 p.m. on Friday, Saturday and Sunday. Water will be available. The library is located at 2850 NE Brookwood Parkway. TriMet route numbers: 46 and 48
  • Hillsboro Community Senior Center will be open on 9 a.m. – 5 p.m. Monday through Friday. The senior center is located at 750 SE 8th Avenue. TriMet route numbers: 46, 47, 48, and 57
  • Hillsboro Police Department will be opening their doors from 8 a.m. – 5 p.m. Monday through Friday. The Police Department is located at 250 SE 10th Avenue in Hillsboro.
  • Hillsboro Shute Park Library will be open from 10 a.m. – 8 p.m. Monday through Thursday and 10 a.m. – 6 p.m. on Friday, Saturday and Sunday. Water will be available. The library is located at 775 SE 10th Avenue. TriMet route numbers: 46, 47, 48 and 57
  • Hillsboro Shute Park Aquatic & Recreation Center (SHARC), lobby area will be open from 5:30 a.m. – 9:30 p.m. Monday through Friday, 7 a.m. – 5:30 p.m. on Saturday, and 8 a.m. – 5:30 p.m. on Sunday. Water will be available. The SHARC is located at 953 SE Maple Street. TriMet route numbers: 46, 47, 48 and 57
  • Sherwood Regional Family YMCA, will be open from 5 a.m. – 10 p.m. Monday through Friday. The YMCA is located at 23000 SW Pacific Highway.
  • Tigard Public Library will be open from 10 a.m. – 9 p.m. Monday through Friday, 10 a.m. – 6 p.m. on Saturday, and 12 p.m. – 6 p.m. on Sunday. The library is located at 13500 SW Hall Blvd.
  • Tualatin Public Library will be open from 10 a.m. – 9 p.m. Monday through Thursday, 10 a.m. – 6 p.m. on Friday, Saturday and 1 p.m. – 6 p.m. on Sunday. Family friendly activities and water will be provided on site. The library is located at 18878 SW Martinazzi Avenue. TriMet route numbers: 76, 96 and 97 plus WES
  • Tualatin Hills Park & Recreation District, Cedar Hills Recreation Center will be open from 5:30 a.m. – 10 p.m. Monday through Thursday 5:30 a.m. to 8:30 p.m. on Fridays, 8 a.m. – 4 p.m. on Saturday, and 9 a.m. – 4 p.m. on Sunday. Vending machines and water are available on site. The Cedar Hills Recreation Center is located at 11640 SW Parkway. TriMet route numbers: 20 and 59
  • Tualatin Hills Park & Recreation District, Conestoga Recreation & Aquatic Center will be open from 5:30 a.m. – 9:30 p.m. Monday through Friday, 8 a.m. – 8 p.m. on Saturday and 9 a.m. to 8 p.m. on Sunday. Vending machines and water are available on site. The Conestoga Recreation & Aquatic Center is located at 9985 SW 125th. TriMet route numbers: 62 and 92
  • Tualatin Hills Park & Recreation District, Garden Home Recreation Center will be open from 5:30 a.m. – 10 p.m. Monday through Thursday, 5:30 a.m. to 8:30 p.m. Friday, 8 a.m. – 4 p.m. on Saturday, and 9 a.m. – 4 p.m. on Sunday. Vending machines and water are available on site. The Garden Home Recreation Center is located at 7475 SW Oleson Road. TriMet route number: 45
  • Tualatin Hills Park & Recreation District, Elsie Stuhr Center will be open from 7:30 a.m. – 9 p.m. Monday, Tuesday, and Thursday, 7:30 a.m. – 5 p.m. on Wednesday and Friday, and 9 a.m. – 5 p.m. on Saturday. Water is available on site. The Elsie Stuhr Center is located at 5550 SW Hall Blvd.
  • Wilsonville Public Library will be open from 10 a.m. – 8 p.m. Monday through Thursday, 10 a.m. – 6 p.m. Friday through Saturday, and 1 p.m. – 6 p.m. on Sunday. Water is available on site. The library is located at 8200 SW Wilsonville Road.

Summer: Be Prepared for Weather and Water Hazards
Summer means vacation, outdoor activities, and fun in the sun! It’s a time when families hit the road to visit national parks or distant relatives. The warm months and long days mean that there is plenty of time for baseball games and barbecues. The sultry temperatures practically invite you to take a dip in the pool or ocean.

But don’t let the sunny days and warm nights fool you. Summer also holds significant weather and water hazards. Heat waves can be lengthy and deadly. Lightning deaths are at their peak during the summer. Beach hazards such as rip currents can catch the unprepared. And, it’s the start of thunderstorm season.

This summer, Tigard’s Emergency Management wants to encourage you to be prepared for the following weather and water hazards:

  • Rip Currents/Beach Hazards
  • Drought
  • Air Quality
  • Wildfire
  • Heat
  • Lightning

But you’re not powerless in the face of these hazards. With just a few simple steps, you can become weather-ready. Stay safe this summer: Know your risk, take action and be a force of nature!


1. Know Your Risk

Being prepared means learning about summer weather and water hazards such as lightning, heat waves, rip currents, wildfires and air quality. Here’s what you need to know:

  • The Pacific Northwest thunderstorm season runs from June 1 through October 31. Thunderstorm hazards come in many forms, including heavy rainfall, inland flooding, high winds, lightning strikes, and rip currents. In 2015, there were 26 lightning fatalities.
  • Heat waves are common across the country during the summer. They are dangerous because the human body cannot cool itself properly when exposed to an extreme combination of heat and humidity.
  • The U.S. Lifesaving Association estimates that more than 100 people each year die in the surf zone waters of the US and that rip currents cause the majority of those fatalities. Rip currents are just one of many beach hazards.
  • Wildfires kill people, destroy homes and burn millions of acres, on average, per year.
  • Air pollution can make it harder for people with asthma and other respiratory diseases to breathe. Children and teens may be more sensitive than adults to the health effects caused by air pollution. According to the EPA, poor air quality is responsible in the U.S. for an estimated 60,000 premature deaths each year.

2. Take Action

While the weather may be wild, you are not powerless. This summer, prepare for hazards with these simple steps:

  • Plan for shelter: You may have only minutes to find shelter before a thunderstorm strikes. Practice a family drill at least once a year. There is no safe place outside when lightning is in the area. If you hear thunder, you are likely within striking distance of the storm. Just remember, When Thunder Roars, Go Indoors.
  • Protect yourself from extreme heat by rescheduling outdoor activities to earlier in the day.
  • Stay safe from rip currents and other beach hazards by only swimming at a beach with lifeguards and heed their direction. Learn how to survive a rip current.
  • When swimming in the local rivers, be aware of the water temperature and current. No matter your swimming ability, everyone should consider a life preserver.
  • If you live near wildland areas, make sure your home is fire-wise and fire-safe. Also determine evacuation routes from your home. Visit to determine if your area is at risk for dangerous fire conditions.
  • Whether on foot or in a car, if you encounter flash flood waters, Turn Around, Don’t Drown!
  • Check the Air Quality Index at If the air quality is poor, avoid prolonged or extreme exertion outdoors.
  • Do you live, work or play on the coast? If so, prepare for a tsunami by learning about tsunami warnings and how to plan for an evacuation.

3. Be a Force of Nature

Your action can inspire others. Be a Force of Nature and share how you’re working to stay safe from weather and water hazards this summer.

  • Write a post on Facebook. Share with your friends and family the preparedness steps you’re taking to stay safe this summer.
  • Create a Family Communication Plan so that your loved ones know how to get in touch during an emergency. Encourage friends and family to create a similar plan.
  • Look for ways to help your town prepare, such as volunteering or joining a Community Emergency Response Team (CERT).

With these steps, you’ll be doing more than just protecting yourself —you’ll help Tigard build a weather-ready community.

Winter Storms

Snow and Ice

  • If a storm is forecasted: ensure you have a full tank of gas in your vehicle, enough food, water, adequate clothing/blankets and heating fuel (seasoned firewood, generator, etc.) in the event of power outages or if you be-come isolated.
  • Maintain ventilation when using kerosene heaters to avoid build-up of toxic fumes. Re-fuel kerosene heaters outside and keep them at least three feet from flammable objects.
  • Keep snow shovels and sand to remove snow and help with traction.
  • Insulate your pipes to prevent from freezing.
  • If temperatures drop below freezing, prevent from pipes freezing by turning on faucets to allow a slow drip.


  • Before a windstorm conduct a home safety evaluation, including garage door and nearby trees. If you have an electric garage door opener, locate the manual override.
  • If you are indoors during a windstorm, move away from windows or other objects that could fall.
  • If you are outdoors, move into a building and avoid downed electricity power lines, utility poles and trees.
  • If you are driving, pull off the road away from trees, overpasses and powerlines.


  • Listen for unusual sounds that might indicate moving debris such as trees cracking or boulders knocking together.
  • Avoid river valleys or low-lying areas.
  • Be alert when driving and watch for collapsed pavement, mud or fallen rocks.

Earthquake Preparedness

Earthquake Preparedness
Do you know what to do when the ground begins to shake? Here’s a quick primer: 

Drop Cover Hold

If you’re indoors, drop, cover, and hold on:

  • Drop to the floor.
  • Take cover under a desk, table or other sturdy furniture that’s positioned away from windows, fireplaces, wood stoves, and heavy furniture or appliances that may fall during the shaking.
  • Hold onto your “cover” furniture and be prepared to move with it; remain here until the shaking stops.

If you’re outside:

  • Go to an open area where you’re out of the way of falling debris; remain here until the shaking stops.
  • If driving, pull to the side of the road and remain stopped until the quake is over.

Once the shaking stops: 

  • Shut off gas, water and electricity if lines are damaged.
  • Assume all downed power lines are live and steer clear.
  • Tune in to the radio or TV for instructions from emergency providers.
  • Use phones only for life-threatening emergencies.
  • Expect and be ready for aftershocks.

Pet Preparedness

Do you have an emergency plan for your pets? 
Pet PreparednessYour home is not only a safe haven for your family, but also for your pets. When disaster strikes, people often have no other option than to leave their homes. Depending on the severity of the disaster, you may be away from your home for a few hours or a few months. So what happens to the furry, four-legged members of your family? Here are some tips to help you prepare. 

  • Take time now to identify potential shelter sites or other safe havens where your pet could be housed temporarily. Many emergency shelters do not allow pets.
  • Make sure your pet wears a tag with up-to-date information. Your pet’s ID tag should contain his name, owner contact information, and any urgent medical conditions. Other ID items include license and vaccination tags, or microchip IDs.
  • Prepare a pet evacuation kit containing a pet carrier, collar, leash, harness, bedding, food/water dishes, medications, toys, pet first aid kit, and at least a three-day supply of food and water.
  • It’s always preferable to take your pet with you in an emergency, but if you must leave your pet behind:
    • Put him in a secure area in your home.
    • Leave him at least 10 days of dry food and several water dishes.
    • Place signs on doors and windows describing the type and number of pets inside and providing owner contact information.
  • Be prepared to describe your pet; having a photo of your pet can be especially helpful in reuniting pets and their owners.

Technology Preparedness

Computers, tablets, smart phones, and social media make connecting with friends and family easier than ever before. Use these tools safely and appropriately.

Leave Phone Lines Free in a Disaster

  • Resist the urge to call others if it’s not an emergency.
  • Staying off the phone can save a life by allowing 911 calls to go through.

Communicate in Different Ways

  • Communicating with loved ones will be a high priority in a disaster, but circumstances may impact your ability to reach them.
  • If phone lines are overloaded, texting may still work.
  • Make sure you have alternate ways to contact everyone.

Cyber Security

  • Don’t access sensitive accounts like banking or online shopping on public Wi-Fi or unsecured networks. This can leave you subject to identity theft and computer viruses.
  • Install apps only from trusted sites. Malicious apps can share information without your knowledge.
  • Treat smart phones like a computer. Secure it with a password.
  • Make sure your home network is password protected or encrypted. Refer to the instruction manual for the wireless network router.
  • Lost or stolen devices can provide strangers with your personal or corporate data.

Enable encryption

  • Keep security software updated.
  • Think before you click, download, forward, or open anything. Beware of anything from unknown sources.

Flooding Preparedness

Before a Flood

  • Before you buy a home, investigate if there’s any history of flooding or if it’s in a mapped flood hazard zone.
  • Consider flood insurance, even if you live outside of a flood hazard zone.
  • Know your local evacuation routes and emergency assembly points

Prepare for a Flood

  • Pack an evacuation kit and create a family emergency plan.
  • Ask your local emergency management agency for sandbagging information.

During a Flood

  • Stay informed. Check radio, television or online for information.
  • Follow local officials’ instructions.
  • If a flash flood is likely, move to higher ground immediately. Do not wait for instructions to move.

If You Evacuate:

  • Unplug electrical equipment, but do not touch electrical equipment if you are wet or standing in water.
  • Secure your home. Close and lock doors and windows.
  • Avoid walking through water. If you must, walk where the water is not moving. Use a stick to check the firmness of the ground.
  • Water over roadways can hide sink holes or other dangerous conditions and lead to drowning. Turn around instead of driving through the water.
  • If floodwaters rise near you and you cannot drive safely, abandon the car. Move to higher ground if you can do so safely.
  • Follow recommended evacuation routes.

Family Preparedness

Make a Family Emergency Plan  

Disaster can strike anywhere at any time. Your family may not be together when it happens, so it is important to plan and practice for various scenarios.

  • Know the specific hazards in your community and how to respond.
  • Plan for how you will contact one another.
  • Plan for how you will get back together.
  • Teach children how to respond to emergencies.

Make an Emergency Kit for Home, Work and Vehicle  

You may not be at home when disaster strikes, keep a kit at home, at work and in your vehicle. Help yourself and your family remain self-sufficient during a disaster. Although putting a kit together may seem overwhelming, you can assemble a kit in small achievable steps. You may be surprised how many useful items you already have at home.

Emergency kits include:

  • Water, food, utensils and a can opener.
  • Cell phone charger.
  • Flashlight and extra batteries.
  • Safety items including a whistle, flashlight, multipurpose tool, hard-soled shoes, gloves and blankets
  • First aid kit including medications, baby wipes, sanitary items, and dust masks
  • Copies of personal documents including IDs, family contacts and financial documents.
  • Specialty supplies for children, pets, elderly and special needs family members

September is Back to School Month

  • If your child is at home without an adult, make sure they know how to reach you or another trusted adult.
  • Make sure your child knows how to respond to emergencies. Play the game to test your child’s emergency preparedness:

Develop a Family Emergency Plan: Research has proven that if you plan and practice in advance, you will be more resilient in an actual disaster.  Important: review and practice the plan with your entire family twice a year (during time changes, for example).

Here are a few tips:

  • Identify an out-of-state emergency contact and instruct family to check in with them during emergencies and if separated.
  • Complete the information on the opposite page and share with family and friends.
  • Identify evacuation routes from home and designate a nearby location to meet to make sure everyone is okay.
  • Know when and how to turn off water, electricity, and gas.
  • Know emergency procedures in your workplace and for your children’s schools.

Resources: There are many ways to help you become more resilient when disaster strikes. See some of the links below for specific hazard information, training and volunteer opportunities.

Specific Hazard Information

Know what to do before and during emergencies
Review hazards that can threaten your family and know how to respond. For example:

  • Know what risks are associated with common hazards
  • Take protective actions, such as Drop-Cover-Hold On during an earthquake
  • Receive CPR and first aid training
  • Donate blood

Functional Needs

Create a Support Team

  • Have an alert tag or bracelet to identify your medical condition/allergies.
  • “Buddy-up” with family or friends. Exchange contact info.
  • Give team members a spare key to your residence.
  • Make sure service animals know your team.
  • Know the location of more than one medical facility in the area.
  • Keep home medical equipment in good working order. Include copies of instruction manuals, etc. Show your team how to operate special equipment.

Make a “Go-Kit” & “Stay-Kit”

  • Create a contact list that includes medical providers’ information, medication dosage and schedule, copies of insurance and Medicare cards.
  • Keep one week’s supply of medications on-hand.
  • Have extra magnifiers, eyeglasses, hearing-aid batteries, oxygen tanks, and notepads.

Medicine Dependency Preparedness

  • Make an emergency supply kit with personal information.
  • Keep an updated medicine/allergy list at all times.
  • Create an evacuation plan, and leave early.
  • Give your medical care team your emergency plan.
  • Get a copy of your emergency diet.
  • Plan for back-up transportation; make a list of regional dialysis facilities.
  • Don’t wait before looking for services.
Tips when assisting functional needs
  • Always ask how you can help before attempting assistance.
  • The in-chair carry is the most desirable technique, if possible.
  • You may not be able to tell if a person is mentally ill until you have begun the evacuation procedure.
  • Speak naturally and directly to the individual.
  • Ask if they have limitations or problems that may affect their safety.
  • Ask/Look
    • For any type of special health instructions (bracelets/info posted)
    • Any medications they need.
    • Essential equipment and supplies (wheelchair, walker, oxygen, batteries, communication devices [head pointers, alphabet boards, speech synthesizers, etc.])

Fire Safety

Debris burning is the number one cause of fires started by humans. Never burn without a permit or on a windy day. Work through the correct department that has jurisdiction over the type of burning you want to do. Consider alternatives to burning, such as chipping or recycling.

Protect Your Home from Wildfire

  • Create a 30-foot non-combustible defensible space around your home. Stack firewood away from the home.
  • Trim branches along driveways so that they are 14 feet off the ground, 14 feet from other surfaces and 10 feet from the roof and power lines.
  • Use non-combustible roofing materials. Keep gutters free from debris and screen vents under eaves and decks.
  • Keep yards watered and mowed. Plant low growing, less flammable plants near homes.
  • Post your address in a location that is visible from all directions for at least 150 feet.

Prevent House Fires and Plan for Escape

  • Never use water to put out a grease fire. Use baking soda, smother with a tight lid, or use an approved fire extinguisher.
  • Install smoke alarms on the ceiling of every sleeping room, outside each separate sleeping area, and on every level of the home.
  • Test smoke alarm batteries monthly. Replace the smoke alarm every 10 years.
  • Install fire extinguishers close to an exit and only use on small fires.
  • Create a Home Escape Plan including at least two routes from each room and a safe meeting place. Remember to practice this plan with your family.


Prepare, Train and Volunteer

Your emergency preparedness is only part of the solution. The next step is seeing how you can help others. Here are some ways to volunteer:

  • Amateur Radio Emergency Service (ARES) become licensed, trained and ready to respond in an emergency when amateur radio may be a reliable method of communication.
  • American Red Cross provides free emergency preparedness education, trains volunteers to respond to disasters and provides shelter, food, crisis counseling and recovery planning to disaster victims.
  • Community Emergency Response Teams (CERT) are community members trained in basic emergency response skills.
  • Fire Corps members provide public education and response support for local Fire/EMS departments in non-emergency capacities.
  • Map Your Neighborhood (MYN) is a neighborhood-based program that encourages and teaches preparedness, hazard mitigation and priority actions in an emergency.
  • Medical Reserve Corps (MRC) are health professionals who provide critical medical skills during an emergency.
  • Neighborhood Watch members partner with law enforcement to reduce crime.
  • SERV-OR is a state emergency registries of health professional volunteers.
  • Search and Rescue (SAR) organizations provide assistance for people who are lost or injured outdoors.
  • Volunteers in Police Service (VIPS) perform public education, outreach and administrative tasks, so officers can respond to emergencies.
  • Voluntary Organizations Active in Disaster (VOAD) are coalitions of faith-based and civic/humanitarian organizations that provide services to people after disasters.
Mike Lueck
Emergency Management Coordinator
Related Links

American Red Cross - National

American Red Cross - Cascades Region

Federal Emergency Management Agency (FEMA)

FEMA Region X

International Association of Emergency Managers

Office of Consolidated Emergency Management for Washington County

Oregon Emergency Management

Oregon Emergency Management Association

Oregon Humane Society

Tualatin Valley Fire and Rescue

Homeowners Insurance Reviews

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