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Coronavirus Updates Provided by the City of Tigard

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  • Tigard Expanded Aid

City of Tigard

Tigard AID Program

The Tigard AID Program provides financial assistance for city fees and charges during the COVID-19 Pandemic. Our goal is to ensure every member of the community continues to have the basic services they need. We have expanded the program to include tenants of multi-family and commercial complexes within our service area. Help is available through June 30, 2021 or until funding runs out. 

En español
Tigard AID ofrece asistencia economica para pagar tarifas y cargos de la ciudad durante la pandemia de COVID-19. Nuestra meta es garantizar que cada miembro de nuestra comunidad tenga los servicios basicos que necesitan. Hemos expandido el programa para ayudar a los inquilinos de complejos comerciales y multifamiliares dentro de nuestra área de servicio. El programa estará disponible hasta el 30 de junio de 2021, o hasta que se acaben los fondos. 

Utility Billing 
» Pay by Phone: 1-888-826-7211  
» Pay Online

Mailing Address
Tigard Utility Billing
PO Box 3129
Portland, OR 97208

 AID Additional Information
An application must be submitted for each month for which the customer seeks credit. Allow for 30 days for the credit to appear on a utility bill. Call (503) 639-3572 to request an application by mail.

Tigard Utility Customer Billing Credit pays: Credits up to the full amount per month toward a residential customer’s bill through June 30, 2021. Up to $500 per month for commercial customers through June 30, 2021.

Tigard Tenant Billing Credit provides: Residential tenants $100 per month through June 30, 2021. Commercial tenants either $100 per month OR the actual amount the business pays for utilities up to $500, through June 30, 2021.

Are you a residential customer with financial need unrelated to COVID-19? Contact St Vincent dePaul to help pay a portion of your water fees. St Vincent dePaul 503-684-8280


AID Relief

Tigard City Council approved $2.2 million in customer assistance as part of the Tigard AID Program. 

  • $625K for unemployed households 
  • $125K for businesses 
  • $50K for expanding the program for low income households (through St. Vincent de Paul) 
  • $1.4M for all customers through delayed rate increases

For More Information
Resolution 20-50
 Expands eligibility for utility credit

Resolution 20-24
  Monthly Utility Credit

Resolution 20-25 
  Alarm Permit Fees

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