Overdue Fines Have Gone Down, Up, or Disappeared
Did you know that overdue fines have changed? All public libraries in Washington County have eliminated overdue fines on Children’s materials, including DVDs and CDs. Adult and Young Adult overdue fines are now 25¢ per item per day. That includes DVDs and CDs, which used to be $1 a day.
- Washington County Cooperative Library Services (WCCLS) has implemented these changes to encourage more families to visit the library and get an eyeful and an earful of reading and viewing. Research has shown that some people avoid libraries because they are concerned about not being able to pay the fines.
- Standard overdue fines of 25¢ for adult and young adult materials will be easier for patrons to remember.
Maximum fine accruals will remain at $5 per item. Patrons will continue to be responsible for replacement fees for ALL materials that are lost, damaged or never returned.
Questions? Ask Library staff or you can find much more information about the new overdue fine policies at the WCCLS site. https://www.wccls.org/overdue-fine-rate-changes-faq
Bringing the Library to You
Summer is a busy time! With a few thousand kids and teens and several hundred adults signing up for summer reading, and events almost every day of the week, there is a lot to do at the library. But what if you can’t get there?
We are taking the library outside its four walls and sharing library love throughout the community. Summer is a busy time for outreach, beginning with Youth Services staff. We made visits to as many schools in our area as we could. In May and June, library staff made 29 school visits, sharing our enthusiasm for summer reading with 4,908 students.
And it didn’t end when school did. Staff continues to bring the library to the community, stopping by the farmers’ market, summer school programs, free summer food sites at local apartment complexes and more. At summer food sites, we are hosting weekly activities, signing kids up for summer reading on the spot and handing out prizes to summer readers.
Want to say hi to the library in your neighborhood? Come to a free food site at Bonita Villa on Tuesdays 11:45 a.m. to 12:15 p.m. or The Colonies on Thursdays 11 to 11:30 a.m., a City-sponsored ice cream social, or stop by the Street Fair at Family Fest! We’ll be happy to see you.
We are reorganizing our digital library this summer
On June 14, WCCLS will move to its own OverDrive collection, out of the Oregon Digital Library Consortium (Library2Go) and into an independent OverDrive collection to better serve e-book readers in Washington County. Also on June 14, WCCLS will move many of the e-books and all of the audiobooks in Cloud Library to the OverDrive platform. What do you need to do? Find out more here.
Social Services Counselor Provides Assistance
In March 2017, the Tigard Library entered into a partnership with Luke-Dorf mental health center to assist people who need help with housing, health care and other services. A homeless outreach worker from Luke-Dorf will have office hours in the library on the first and third Tuesdays of each month from 10 a.m.-noon. People can make appointments or just walk in. Luke-Dorf is providing the counselor. The library is making space available for the appointments. The library is also providing business-sized cards with information about the dates and times Luke-Dorf will offer the service, as well as how to make an appointment. For more information, people can call 503-726-3736 or email firstname.lastname@example.org.
Print From Anywhere
Do you use your laptop or mobile device at the library? Ever want to print something you’re working on? Is your home printer on the blink? Printing at the Tigard Library just got easier. Washington County Cooperative Library Services (WCCLS) now offers a cloud-based service that provides more options for printing.
With Print from Anywhere, you can print to a library printer from your laptop in the library, your computer from home, or your mobile device from almost anywhere. When you submit a document, it stays in a private queue at the library for at least four hours. Get your print job at the library by entering your email address and paying for the pages you print. Learn more, get the code to print from Tigard and print on-the-go.
Library to Show Presidential Debates (September 28, 2016)
The Tigard Library will show two of the remaining debates in the Houghton Room. On Tuesday, Oct. 4, the library will air the vice-presidential debate at 6 p.m. On Wednesday, Oct. 19, the library will air the final presidential debate at 6 p.m. The Houghton Room is on the second floor of the Library. The Library is closed on Sunday evenings, so we will not show the October 9 debate.
Library Gets High Marks for Customer Service in Annual Survey
(March 14, 2016)
Of the 3,094 completed surveys, more than 98 percent rated Tigard Library service as excellent or good. Satisfied patrons commented on how friendly and clean the library is and gave a “thumbs up” to its collection and programs. One respondent commented “Love libraries & how surveys (like this) help to continue progress & improvements to serve all ages & levels of library usage.”
A total of 1,289 people responded to an open-ended question for comments and suggestions. Many provided suggestions for additional services or improvements. Nearly 100 said they were glad the library had re-opened on Thursdays.
Over half of the respondents (58.9%) said they learned about library services and programs from the City’s website, followed by the library’s e-newsletter Books and Bits and library posters, brochures and bookmarks.
A total of 33% of survey takers said they had walked or biked to the library, compared to 32% last year. In keeping with the City of Tigard’s vision to become the most walkable community in the Pacific Northwest, the library has offered several programs to encourage people to walk or bike when possible.