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12 Feb 2012  
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Lake Oswego Tigard Water Partnership
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Water Rates and Information

Tigard Water Service Area Customer Water Bill Calculator

Use this calculator tool to estimate your monthly water charges. Disclaimer: This is for estimating purposes only and may not provide all of the information contained on a customer bill or be precisely accurate.

To use the calculator, select (using the buttons below) your service type, meter size, and whether booster charges apply. Then, type in a quantity of water use in the box provided. You can insert an amount either identified on your bill or an amount that you anticipate using. This quantity is in CCF (100 cubic feet volume of water or 748 gallons).

At the bottom, the customer charge, booster charge, and usage charge will be calculated to provide the total per month cost. As a reminder, this is only for the water portion of your bill. Other charges (Sewer, Storm Water Management, Street Maintenance, etc.) may apply for City services dependent on your location.

Need help? If you have a question about your current bill, contact the Utility Billing office at 503-718-2460.



Residential
Multi-Family
Commercial
Industrial
Irrigation
5/8" x 3/4"
3/4" x 3/4"
1"
1 1/2"
2"
3"
4"
6"
8"
10"
12"
Yes
No

YEAR Rates
YEAR
Fixed Charge $
Booster Charge
Usage Charge
Total Per Month $

YEAR Rates
YEAR
Fixed Charge $
Booster Charge
Usage Charge
Total Per Month $

Change
YEAR - YEAR
Fixed Charge $
Booster Charge
Usage Charge
Total Per Month $
Volume Rates per CCF
YEAR YEAR
Tier 1
Tier 2
Tier 3
Consumption
YEAR Thresholds YEAR Thresholds
Tier 1
Tier 2
Tier 3
Volume Rates per CCF
YEAR YEAR
Tier 1
Tier 2
Tier 3

Consumption
YEAR Thresholds YEAR Thresholds
Tier 1
Tier 2
Tier 3

Financial Aid for Water Bill
With water rates increasing significantly over the next few years, the City is partnering with St. Vincent DePaul to implement a financial assistance program for emergency situations. Citizens who demonstrate a financial need may receive assistance with the water portion of their bill up to three times a year. This assistance is available to individuals and families within the Tigard Water Service Area. It is not available to multi-family, commercial or industrial businesses.

Customers who are eligible for financial assistance on their water bill will need to be able to pay the other portions of their utility bill, if any. This would include sewer, stormwater, and street maintenance fees that may be billed on the same bill. Eligibility will be determined by St. Vincent DePaul using the U.S. Department of Housing and Urban Development (HUD) income criteria for utility assistance.

For further information on this program please contact St. Vincent DePaul at 503-684-8280. The agency is using an automated answering system, but will return calls within one business day.



    
IMPORTANT NOTICE: New Water Rates Take Effect January 1, 2012

New Water Rates: Fixed and Variable
Your bill will include two water charges: a fixed customer charge and a variable water usage charge. The fixed charge is the price that all customers pay, regardless of how much water they use. The fixed charge is $17.99 for a typical single family residential customer. The variable water usage charge is added to the fixed customer charge and is tiered depending upon the volume of water used.

Residential Customer Tiers
Residential water usage is measured in hundreds of cubic feet (CCF). One CCF equals 748 gallons.
  • Tier 1: The first six CCF of water is billed at $2.33 per CCF. Water use greater than six CCF is billed at the next tier.
  • Tier 2: Over six to 15 CCF of water is billed at $3.40 per CCF.
  • Tier 3: Over 15 CCF of water is billed at $3.89 per CCF.
Customers with larger sized meters pay a higher fixed customer charge based on an increasing scale. Larger meters also have higher water rate thresholds according to size. Tiered water rates are used for residential, multi-family and commercial customers. Industrial and irrigation customers are billed at a uniform water rate.

Customers located in higher elevations are billed monthly for a booster pump charge to pay for additional costs of energy and pump capacity necessary for providing water to these locations. A typical single-family residential customer located in a higher elevation will be billed an additional $4.32 per month. Booster pump charges are proportional to meter size.
Lake Oswego • Tigard Water Partnership
  Water Financial Plan Q&A
  Fact Sheet: Water Financial Plan
  Fact Sheet: Water Revenue Bonds
  Making Sense of Water Cents
What your water dollar buys today...

If you are concerned that you may have a leak or have other service related questions, please refer to the Water Meter Information section.

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CONTACT US
City of Tigard, 13125 SW Hall Blvd, Tigard, OR 97223, 503-639-4171
Map and Directions | Location and Hours of Operation


AFTER-HOURS CONTACT
Public Works/Water: 503-639-1554 | Police Non-Emergency: 503-629-0111

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