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Public Works Department

Public Works at a Glance

Emergency Management  •  Engineering  •  Parks  •  Recreation  •  Streets  • 
Solid Waste/Recycling  •  Water  •  Wastewater/Storm


News from Public Works

Public Works Annual ReportAnnual report
Twenty-four hours per day, three hundred sixty five days per year, Public Works employees provide essential services to city residents and business. This report is part of an ongoing effort to “tell our story.” View the report.

Weekly Update from Public Works Now Published Online
Learn more about the work happening in your neighborhood. Services provided by the city’s Public Works Department include delivery of safe, clean drinking water, beautiful parks and open spaces, safe roads and sidewalks, protection from storms, a capable sewer system and more. See what we are up to each week in the Public Works Update. Read more...

Tree for All Events in February
Join us to plant trees in Cook Park on Saturday, February 11 or in Jack Park on Saturday, February 18. Both plantings are part of the Tree For All campaign which has planted over three million native plants in the Tualatin River Watershed in the past decade! Read more…

Leaf Disposal and Food Drive: Community Comes Together for Another Successful Year
In an effort to keep leaves off roadways and out of storm drains, Public Works held the first Leaf Disposal and Food Drive in 2002. Almost 15 years later, participation has increased and we have you to thank. Read more...

Will You Get the Call?
Register Today for CodeRED to be Notified of Emergencies.
The City of Tigard uses CodeRED for messages concerning the safety, property or welfare of our community. Messages may include AMBER alerts, notifications of hazardous traffic or road conditions, boil water advisories or evacuation notices. Register online or by phone: Call Mike Lueck, Tigard Emergency Services Coordinator, at 503-718-2593. You can also download the mobile app.
 

Public Works Service Request

1. Determine if your request is an emergency.

Typical public works emergencies include:
  • Sewer overflows
  • Flooding/high water
  • Hazardous material spills
  • Water main breaks or major water leaks
If your request is an emergency, please call:

Public Works Department
Mon–Thurs: 8 a.m. to 6 p.m.
503-718-2591

After-hours answering service
503-639-1554

2. If your request is not an emergency, please submit an online Service Request.

Notice a public works problem? Please let us know! Public Works Service Request
Typical service requests include:
  • Tree issue
  • Clogged storm drain/culvert
  • Debris in roadway
  • Vegetation obstructing motorist's view
  • Pothole (If you have a pothole issue on Pacific Hwy. or Hall Blvd. please contact ODOT at 503-283-5859)
  • Signage or street marking issue
  • Issue with an existing trail or bike path
  • Maintenance issue on city property
  • Water leak
  • Water pressure issue
  • Water meter turn off/on in conjunction with customer repairs
  • Water quality issue such as color/odor/taste

3. Report Other Issues

Vandalism/graffiti  
 

Police non-emergency 
503-629-0111 or Web Link

Utility locates
 

Call 811 or Web Link

Water shut off due to non-payment
 

Utility Billing: 503-718-2460
Web Link

Code compliance issues
 

Web Link

Streetlight outage  
 

Web Link

Traffic signal concern
 

Web Link

Street sanding priority map  
 

Web Link

Call Before You Dig

Call Before You Dig
Anyone planning to dig (property owner, resident, contractor, etc.) is required by law to contact the Utility Notification Center or call 811 or 1-800-332-2344 at least 48 hours before digging to submit a “Utility Locate Request.” These toll-free numbers are available 24 hours a day, 7 days a week.

Why call?
Buried facilities can be anywhere whether under sidewalks, roads or within an individual’s yard. Calling ensures any “publicly owned underground lines” will be marked and decreases the likelihood of personal injury and accidental damage to the lines.

Is there a charge?
No. There is currently no charge for the location of public lines

What information will I need to provide?

  • Name and telephone number;
  • Alternate name and telephone number;
  • Whether work will be taking place within 10 feet of overhead power lines;
  • Type of work to be done;
  • Who the work is being done for;
  • City, county, state;
  • Location of work or street address;
  • Nearest intersecting street;
  • Distance and direction from intersecting street;
  • Extent of work to be done;
  • Special instructions for marking; and
  • Township, range and section (if known).

What will I get from the telephone call?
You will be given the following information and will need to write it down:

  • A list of utility organizations in your area who will be contacted to provide locates.
  • A time the markings will occur.
  • A “ticket number” for reference purposes.
What do the markings mean?
Temporary markings play an important role nationwide for contractors, construction crews, homeowners and any others involved with excavating on a particular property. They are all part of the American Public Works Association's (APWA) Uniform Color Code, used to indicate the exact locations of underground utility lines.
Here's what the colors signify:
White
Proposed Excavation
Pink
Temporary Survey Markings
Red
Electric Power Lines, Cable, Conduit and Lighting Cables
Yellow
Gas-Oil-Steam, Petroleum and Gaseous Materials
Orange
Communications, Telephone, Cable TV, Alarm and Signal Lines
Blue
Potable Water
Purple
Reclaimed Water, Irrigation, and Slurry
Green
Sanitary Sewers, Storm Sewers, Drains Lines

 

Questions?  Forgotten ticket number? Unknown markings in the street?  
View the National Ticket Management Service (NTMS) website to find this information. NTMS Logo

Contact
Tigard Public Works Building
8777 SW Burnham St.
Tigard, OR 97223
503-718-2591

Hours of Operation
Mon-Thurs: 8 a.m. - 6 p.m.

After-Hours Emergency
To report water, stormwater, sewer, street or park emergencies outside regular business hours, contact the after-hours answering service at 503-639-1554.
Our Mission: The Public Works Department proudly provides stewardship over the city's water, sanitary sewer, storm drainage, streets, fleet, buildings and park services in a safe, efficient, courteous and professional manner.

Professionalism  |  Respect  |  Integrity  |  Dedication  |  Enthusiasm   


Stormwater Master Plan
The Tigard Public Works Department is currently undergoing a master planning effort to identify and prioritize projects.  Learn more.

Stormwater Master Plan
Quick Links
» Capital Improvement Plan
» Design Standards and Details
» Emergency Management
» Self Serve Sandbag Station
» Sewer Reimbursement Districts
» Street Maintenance Fee
» Street Sanding Priorities Map
 
Report
» Report a Public Works Issue
» Report Streetlight Outages
» Report a Traffic Signal Concern

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