Oregon Public Records Law grants each person the right to inspect the records of a public body, unless exempt from disclosure. City staff will contact you within five (5) business days of receiving your initial request, confirming the city has the requested record or informing you that we are not the custodian of the record or we are uncertain whether we have the requested record. Please note city offices are closed on Fridays.
Click here to view the City of Tigard Records Policy. Making public documents available online is an important tool to provide enhanced customer service. Through Weblink, we provide easy access to public records.
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Please plan on a disruption to Weblink on Friday, February 16, 2018 from 6-10 a.m. while we upgrade our digital records management system.
All records request for which the estimate exceeds $50, will require a payment of the estimated charges in advance.
The City of Tigard's Public Records Request Form is provided to the public to assist in obtaining copies of any non-exempt City record or to inspect City records. Upon completing the Public Records Request Form, it is submitted to the City's Records staff for processing. Services such as photocopying and microprints are provided at the rate shown to the right and in the Public Access to City of Tigard's Records Policy.
Public records requests which involve more than one half-hour of staff time for identification and location of the requested records will include a charge for staff time. Charges for providing records may be reduced or waived if it is determined that the waiver or reduction is in the public interest because making the record available primarily benefits the general public. To have a request for a fee waiver or reduction considered, please fill out the Request for Fee Waivers or Reductions form and submit the form to City Records with your records request. Records staff will refer the request to the appropriate department for review.
The city will attempt to complete the records request within ten (10) business days of receipt of the request. You will be notified if the nature and complexity of the request delays the response or if the city needs additional information to complete your response. The city’s business hours are 8:00 a.m. to 6:00 p.m., Monday through Thursday.