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Information Technology Mission Statement
The mission of the Information Technology division is to provide the city
with timely and cost-effective access to information technology (data and
telecommunications) appropriate to the mission and goals of the City, and
to provide assistance and advice in its use. The Information Technology
staff will make a continuous effort to ensure that city operations are
making the fullest use of available resources and technologies.
Philosophy
Information Technology division staff will keep abreast of current
technologies and trends, and provide leadership exploiting these technologies
to establish, maintain, and enhance the city's competitive advantage. With
advice from the city's departments, Information Technology division staff
will develop a strategic plan for the use of Information Technology. This plan
will be updated, as necessary, and serve as a blueprint for the creation of an
Information Technology infrastructure. Information Technology staff will prepare
budget requests and provide services consistent with the departmental goals and the goals
and priorities established in the Strategic Technology Plan.
Operations
Information Technology division staff will strive to provide a robust and effective
environment to support the needs of the city. Services provided will include:
- centralized computing and telecommunications facilities (where appropriate),
a city-wide data and telecommunication network,
- access to the Internet,
- remote access to the city's networks,
- workstation, PC, and phone for general use,
- acquisition, development, maintenance and support of software,
- instruction in the use of information technology,
- assistance and advice in the procurement of specialized software for
use by departments in the city,
- assistance in seeking funding for non-budgeted acquisition of services,
software and equipment related to the use of information technology.
All activities will be performed in a highly professional and innovative manner
which will bring recognition to the Information Technology division staff both
within the city and in the community at large.
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