City of Tigard > City Hall > Departments > Community Development > Current Planning > Code Enforcement

I have a problem, what do I do?

Home > City Hall > Departments > Community Development > Current Planning > Code Enforcement > I have a problem, what do I do?

Keep neighborhood harmony intact
Before inquiring about enforcement action, it is strongly recommended that, if you feel your neighbors have a potential code violation, you always try to work out the problems with them first. Talk to your neighbors; they may not even be aware there is a potential problem with their property. Working out the issues together can maintain neighborhood harmony, and you may all be happier for the effort.
Free Mediation Program
If you are unable to reach an agreement, or if you have a non-code related neighbor issue, you may also try the free City of Tigard Mediation Program. This service is available to Tigard citizens and is paid for entirely by the City. Trained mediators run the mediation program and have experience in neighbor disputes and many other issues. The mediators will often do negotiations by phone for the convenience of both parties, and have been largely successful in alleviating tensions and solving issues between disputing parties. The mediation service can be reached by calling 503-526-2523.
Who can assist you?
If you are still experiencing a problem with a potential code violation, another alternative is to find out if the complaint is a violation of City code. Enforcement action is complaint driven. If you have a possible code violation to report, you will need to provide the address of the property you are reporting. All complaints are public record; anonymous complaints are not accepted.
- Community Service Compliance Inquiry Form
  For street parking of vehicles, inoperable vehicles on the street, vehicles stored inappropriately on the street, or abandoned vehicles call the Tigard Police Department Non-Emergency Dispatch at 503-629-0111 or utilize the Community Service Compliance Inquiry Form.
- Building Enforcement Compliance Inquiry Form
  For building issues, such as building without a permit, oversized accessory structures, drainage problems including diversion of surface water or faulty rain drains, or retaining walls and fences, call 503-639-4171 and request a Building Inspector or utilize the Building Enforcement Compliance Inquiry Form.
- Housing Enforcement Compliance Inquiry Form
  For housing issues, such as inadequate maintenance of residences whether owned or rented, including leaking roofs and windows, inoperable toilets, drains, and septic systems, etc., call 503-639-4171 and request the Housing Inspector or utilize the Housing Enforcement Compliance Inquiry Form.
- Code Enforcement Compliance Inquiry Form
  For nuisances, including outside storage of junk and garbage, noxious vegetation, illegal signage, and recreational vehicles, boats and trailers on the street, call 503-639-4171 and request the Code Compliance Officer or utilize the Code Enforcement Compliance Inquiry Form.
- Washington County Animal Services
  For animal questions or concerns, please contact Washington County Animal Services at 503-846-7041.
- The City does not enforce, monitor, or regulate Homeowners Association Regulations, or Codes Covenants and Restrictions. For inquiries or concerns relating to such, please contact your neighborhood association.